Return Policy
Platform: https://turf.infoleena.com • Operated by LEENA IT SOLUTIONS
Eligibility & Return Timeframe
We offer refund / exchange within first 7 days from the date of your purchase. If 7 days have passed since your purchase, you will not be offered a return, exchange or refund of any kind.
Return & Exchange Eligibility Criteria
In order to become eligible for a return or an exchange:
The purchased item should be unused and in the same condition as you received it.
The item must be in its original packaging with tags and receipts intact.
If the item that you purchased was on a promotional sale, it may not be eligible for return / exchange.
Further, only such items are replaced by us (based on an exchange request), if such items are found defective or damaged.
Exempted Categories & Quality Check Process
You agree that there may be a certain category of products / items that are exempted from returns or refunds. Such categories of the products would be identified to you at the item of purchase.
For exchange / return accepted request(s) (as applicable), once your returned product / item is received and inspected by us, we will send you an email to notify you about receipt of the returned / exchanged product. Further, if the same has been approved after the quality check at our end, your request (i.e. return / exchange) will be processed in accordance with our policies.
Need Help with a Return?
Please reach out to our team with your order confirmation and photos of the item:
Email: leenaadam28@gmail.com / sandeep198558@gmail.com
Phone: +91 9769409405 / +91 9664588677
Entity: LEENA IT SOLUTIONS, Plot No 65, Shree Satyam CHS B101, Sai Section, Ambernath East 421501 MS India