Privacy Policy
Last Updated: July 16, 2026
1. Introduction
Welcome to TurfBooking. We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile applications (available on the Google Play Store and iOS App Store).
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you register on our platform, book a turf, or contact support. This information includes:
- Account Data: Name, email address, mobile number, and password.
- Transactional Data: Details of the bookings, dates, times, turf selections, and payment history.
- Device & Usage Information: IP address, device type, OS, and log data.
3. Location Data Consent (App Store & Play Store Compliance)
Our mobile applications may request permission to access your device's precise location (GPS and network-based location) in the foreground.
Why we collect location data:
We use location data to show you nearby sports turfs, calculate distances to the turfs, and autofill location parameters for finding venues. We do NOT collect background location data without explicit notification, and we do NOT track your device when the application is closed.
You can choose to allow or deny location access through your device's operating system settings. If you choose to disable location access, some features (such as automatically searching for turfs nearest to you) may not function correctly.
4. How We Use Your Information
We use the collected information for the following purposes:
- To create and manage your user account.
- To process and confirm bookings at your chosen turf.
- To send notifications, booking confirmations, and transactional updates.
- To maintain, analyze, and optimize our website and mobile application experience.
- To prevent fraud, secure our services, and comply with legal requirements.
5. Account Deletion & Data Retention
We retain your personal data only as long as necessary to provide you with our booking services. If you wish to delete your account and remove all your data permanently:
You can initiate account deletion at any time by going to your Profile Settings page inside the application and clicking "Delete Account", or by contacting our support team at support@turfbooking.com. Upon receiving your request, we will delete your account and associated personal data from our active databases within 30 days, except where data must be retained for legal, financial, or auditing compliance.
6. Security of Your Data
We implement industry-standard administrative, technical, and physical security measures to protect your personal information. However, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions or feedback regarding this Privacy Policy, please contact us at:
Email: support@turfbooking.com
Address: Mumbai, India